Shipping policy
Please note that free shipping is only applicable if specified as part of a promotional campaign or special offer.
General Guidelines
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A complete and accurate postal address, including PIN code, email ID, and contact number, is essential to ensure smooth delivery.
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Kindly double-check your PIN code and contact number before completing your order.
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Once your order is placed, our team will process and dispatch it from our warehouse within the mentioned timelines.
Order Processing Time
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In-stock products: Dispatched within 3–5 working days from the date of order.
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Out-of-stock or made-to-order products: Dispatched within 10 working days.
We will keep you informed via email in case of any delays or production requirements.
Domestic Shipping (Within India)
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Estimated Delivery Time: 5–10 working days after dispatch.
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Deliveries are made Monday to Saturday (9 AM – 7 PM).
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Sundays and public holidays are excluded from delivery days.
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Delivery times may vary depending on your location and courier partner performance.
International Shipping
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Estimated Delivery Time: 10–20 working days after dispatch.
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Delivery timelines may vary based on the destination country’s customs clearance procedures and courier service availability.
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Any custom duties, taxes, or import charges applicable in the destination country will be borne by the customer.
Order Tracking
Once your order has been dispatched, you will receive an email with tracking details. Please allow some time for the tracking link to become active.
Delays
Please note that delivery times are subject to factors beyond our control — including courier delays, weather conditions, or strikes. We appreciate your patience and understanding in such cases.
Contact Us
For any queries regarding shipping or delivery, please contact us at:
📧 gujjustoreonline@gmail.com
